You are onboarded
We set up your hospital and create accounts for the staff who will raise bills.
For hospitals & healthcare providers
Treat the patient. Get paid for the bill.
TibaPay gives your cashiers a way to offer patients an alternative to postponing treatment, without your hospital carrying the credit risk.
How the partnership works
Four steps for your team
A cashier raises the bill
The bill is recorded against the patient's verified phone number and given a reference.
The patient applies
The patient requests financing against that bill in the app and reviews the terms.
You are paid
On acceptance, TibaPay settles the bill with your hospital against the same reference.
Why hospitals partner with TibaPay
What it changes at the counter
The aim is fewer conversations that end with a patient going home untreated.
Fewer abandoned treatments
Patients who cannot pay in full today have a route other than delaying or declining care.
Less cash at the counter
Financed bills are settled electronically rather than collected and reconciled by hand.
You do not carry the credit risk
Repayment is between the patient and the lender of record. Your bill is settled on acceptance.
Traceable reconciliation
Every bill, decision and payout carries a reference your finance team can match.
Your own staff accounts
Cashiers and hospital administrators get separate roles, so responsibilities stay clear.
Visibility on your bills
Track which financed bills are pending, accepted and settled from the hospital dashboard.
Requirements
What partnering involves
TibaPay pays real bills for real treatment, so partner hospitals are onboarded deliberately rather than by self-registration.
- A registered healthcare facility operating in Uganda
- A verified payout account in the hospital's name
- Named staff who will raise and reconcile bills
- Agreement to the partner terms
What your team sees
Hospital dashboard
- Raise a bill
- Cashier
- Track financing status
- Cashier & admin
- Confirm payouts received
- Admin
- Manage staff accounts
- Admin
Access is role-based, so a cashier cannot change hospital-level settings.
Partner with TibaPay
Tell us about your facility and we will explain onboarding, payouts and what your team would need to do.